AI employees for your,
business, designed to
work smarter.
Learn from your documents
Load documents, policies and internal data.
Work by your processes
Standard steps that you approve.
People still decide
Review the results and handle exceptions.
CONNECT CHANNELS
Connect digital employees to the channels your team already uses
Zalo
Assign work to your digital employees right inside Zalo, the app your team and customers already use.
Messenger
Digital employees answer and handle requests directly in Facebook Messenger.
Microsoft Teams
Bring digital employees into your Teams channels and groups, and ask them for work as you would a colleague.
Lark
Connect digital employees to Lark so your team can assign work in the workspace they already use.
Telegram
Chat with and assign tasks to your digital employees through Telegram.
Connect by scanning a QR code. WeChat users can chat with your digital employees directly.
A simple picture: like hiring a new employee, but a digital one
When a new employee joins, you usually give them documents to read, teach them how the work is done, hand them the processes to follow and grant access to the software they need. PandaWork does exactly the same for a digital employee.
Each digital employee has a clear role, for example answering HR policy questions, drafting weekly reports or reviewing contracts. They have knowledge specific to that role and can only see the data that belongs to it.
You don’t need to know how to code or have a team of AI specialists. Digital employees are assembled by choosing and dragging blocks, or you can simply describe the job in words and let the system suggest a process.
Familiar problems that PandaWork solves
Knowledge lives in a few people’s heads
Ways of working and experience in handling situations sit with just a few people. When they leave or change teams, the business loses it. With PandaWork, expertise is stored in the platform and stays with the business.
Repetitive work takes too much time
Answering the same question, writing regular reports, cross-checking paperwork. Digital employees take on these tasks so your team can focus on work that needs thinking and decisions.
Concerns about using AI at work
Digital employees follow the processes you have approved, have role-based permissions and keep a work log you can review. Important matters and exceptions are still handed to people.
What is a digital employee made of?
Knowledge
Skills
Standard process (SOP)
Tools
Assign work as you would to a colleague
Chat directly
Open the chat window and ask for work in everyday Vietnamese, with no complicated commands.
In your company’s messaging apps
Attach digital employees to the channels your team already uses: Zalo, Facebook Messenger, Microsoft Teams, plus Feishu, DingTalk, WeCom and WeChat. Requests are routed to the right digital employee, and handed back to a person when needed.
Work as a team
Several digital employees work on one project, with a team lead who assigns tasks, a task board and a shared chat. Work moves from intake to execution to review.
Scheduled runs
Set a daily, weekly, monthly or one-time schedule. At the set time, the digital employee does the work by itself and records the result.
Build once, use across many departments
PandaWork has a shared marketplace (Open Marketplace) that stores ready-made digital employees, knowledge, skills, processes and tools. You can search, filter by department and copy them over, with no need to start from scratch.
Examples of work you can assign to a digital employee
Customer support
Answers common questions based on product documents and hands complex cases to staff.
HR & administration
Answers questions about internal rules and policies for employees.
Finance & accounting
Helps draft regular reports, reminds you of period-end tasks and cross-checks figures.
Marketing
Generates ideas, tracks growth experiments and suggests improvements.
How is it different from an ordinary chatbot?
Ordinary chatbot
Mainly answers questions, one turn at a time. Little connection to a business’s processes and tools.
PandaWork digital employee
Has its own role, knowledge, processes and tools. Works on a schedule, collaborates as a team, keeps a log and only accesses data within its role.
PandaWork is part of the Power Panda product suite
PandaZen OS
The core platform for building digital employees. It is also the platform behind AI Box.
Digital Worker
Software robots that operate ERP, CRM, web and mobile apps.
Kongming
A recording device that helps digital employees learn from real conversations.
Snip Panda
Create videos with AI, from a description or your own footage, 24/7.
AI Box
An on-premise appliance with 10 pre-installed digital employees.
Technical information
- Skills run in a Python environment with a SKILL.md description file, and can be tested right in the platform.
- Processes are authored in a diagram editor, with version management and restore.
- Tools connect via HTTP, other agents (A2A) and MCP servers.
- Knowledge is retrieved progressively as needed; access is controlled by role.
How do you get started?
01 · Book a consultation
We schedule a time that suits you.
02 · Analyze your needs
Together we decide which tasks to hand to a digital employee first.
03 · Proposal and trial
You receive a proposal that fits your goals, then run a trial on real work.